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Privacy Policy

Effective Date: 2025-09-22
Last Updated: 2025-09-22

At NEST TEAM LTD (“Company”, “we”, “our”, or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, Discord communities, applications, merchandise platforms, and other services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue your use immediately.

1. Information We Collect

​1.1 Information You Provide Directly

  • Account Registration Data: Name, username, email address, password, phone number.

  • Profile Data: Age, gender, preferred language, region, interests.

  • Payment Data: Billing address, payment method, and transaction details (processed via third-party providers).

  • Content Data: Any text, images, videos, or files you upload or submit within our Services.

1.2 Information We Collect Automatically

  • Technical Data: IP address, device type, operating system, browser type.

  • Usage Data: Pages visited, features used, time spent, clickstream data.

  • Cookies and Tracking: Cookies, web beacons, analytics tags, and similar technologies.

1.3 Information from Third Parties

  • Social Logins: If you connect via Discord, Google, or other services, we may receive profile data.

  • Creator Platforms: Data from YouTube, Patreon, Twitch, or other platforms linked to our Services.

  • Advertising Partners: Information regarding ad impressions, campaign performance, and engagement.

2. How We Use Information

We use collected information for the following purposes:

2.1 Service Delivery: To operate, maintain, and improve our Services.
2.2 Account Management: To authenticate users and manage subscriptions.
2.3 Payments and Transactions: To process purchases, fees, and advertisements.
2.4 Content Management: To support creators under our MCN operations.
2.5 Community Management: To enforce Discord community rules, detect fraud, and prevent abuse.
2.6 Marketing and Advertising: To personalize ads, send promotional messages, and measure campaign effectiveness.
2.7 Legal Compliance: To comply with applicable laws, tax regulations, and government requests.

3. How We Share Information

3.1 With Service Providers: Payment processors, hosting providers, analytics platforms, and customer support tools.
3.2 With Business Partners: Advertising networks, MCN partners, and merchandising suppliers.
3.3 With Authorities: When required by law, regulation, or legal process.
3.4 With Your Consent: When you explicitly authorize us to share data with third parties.
3.5 In Corporate Transactions: In case of mergers, acquisitions, or sale of assets.

4. Data Retention

4.1 We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy.
4.2 User-generated content may remain on our Services even after account deletion, subject to community policies.
4.3 Payment records are retained to comply with financial and tax obligations.

5. Cookies and Tracking Technologies

5.1 Cookies: Small files stored on your device to improve site navigation and remember preferences.
5.2 Analytics Tools: Such as Google Analytics, Discord analytics, and proprietary systems to measure performance.
5.3 Advertising Tools: We may use tracking pixels or ad identifiers to deliver personalized advertisements.
5.4 You can disable cookies through browser settings, but certain features may not function properly.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU, CCPA in California), you may have rights including:

6.1 Access: Request access to your personal data.
6.2 Correction: Request correction of inaccurate or incomplete data.
6.3 Deletion: Request deletion of your personal data.
6.4 Restriction: Limit processing of your data in certain circumstances.
6.5 Portability: Request a copy of your data in a structured format.
6.6 Opt-Out of Marketing: Unsubscribe from promotional emails and targeted ads.

To exercise your rights, contact us at [privacy@nestteam.com].

7. Children’s Privacy

7.1 Our Services are not directed to children under 13, or the minimum age required in your jurisdiction.
7.2 We do not knowingly collect personal data from minors without parental consent.
7.3 If we learn we have collected such data, we will delete it promptly.

8. International Data Transfers

8.1 NEST TEAM LTD is based in the United Kingdom, but we may process data in multiple jurisdictions.
8.2 Data may be transferred to countries with different data protection laws.
8.3 Where required, we implement safeguards such as Standard Contractual Clauses.

9. Data Security

9.1 We implement technical, administrative, and physical safeguards to protect your data.
9.2 No system is 100% secure; therefore, we cannot guarantee absolute protection.
9.3 Users are responsible for maintaining the confidentiality of their credentials.

10. Third-Party Links and Services

10.1 Our Services may link to external sites (e.g., YouTube, Discord, Twitch).
10.2 We are not responsible for the privacy practices of third-party websites or services.
10.3 We encourage you to review the privacy policies of such providers.

11. Advertising and Sponsorship

11.1 If you purchase or engage with advertising features, your data may be shared with advertisers.
11.2 We prohibit deceptive, illegal, or harmful advertisements.
11.3 Users engaging in advertising must also comply with our Terms of Service.

12. Community Guidelines and User Content

12.1 Participation in Discord servers and community platforms requires adherence to community rules.
12.2 We may moderate, remove, or suspend content that violates our policies.
12.3 User-generated content may remain visible to others even after deletion of your account.

13. Changes to Privacy Policy

13.1 We may update this Privacy Policy periodically.
13.2 Significant changes will be announced via email, Discord announcements, or platform notices.
13.3 Continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

NEST TEAM LTD
Email: [privacy@nestteam.com]

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